FAQs

Civil Defense Solutions is a trusted provider of high-quality safety, security, and survival gear. Our mission is to empower individuals and families to protect their loved ones and assets in this unpredictable world.

We only stand behind products that are field-tested and proven to perform when it matters most. Many of our items come from top manufacturers specializing in tactical and survival gear.

Yes, we honor manufacturer warranties and will assist with replacements or repairs where applicable. For details on a specific product's warranty, please refer to its product page.

Orders are typically processed within 1-2 business days. Shipping times vary based on your location but generally range from 3-7 business days.

Currently, we only ship within the United States.

Yes, once your order ships, you will receive a tracking number via email

Please contact our customer service team within 7 days of receiving your order. We will resolve the issue as quickly as possible.

We offer a 30-day return policy for unused and unopened items. Please review our return policy page for detailed instructions

Simply contact us with your order number and the reason for the return. We'll provide a return authorization and instructions.